If you want to be successful in business, begin focusing on and valuing people.

How to avoid undervaluing your work and sabotaging yourself in business.

Accept that failure will occur, learn from it to improve and succeed in the future.

Selfishness is the reason most businesses struggle to create good customer experiences.

Creating a customer-centric business with the purpose of prioritizing people over profits.

Self-control ties into patience and the ability to tell youself no, especially in business and leadership.

Michael defines what speed means to him and its importance for achieving success in business.

The importance of defining what “great work” means for your business based on your customers’ perspectives and needs.

Momentum is key to figuring out the details as we move forward in life and business.

The importance of gathering customer information to build a successful business.

Incomplete information can lead to misguided solutions in life and business.

The shift towards authenticity in business.