The better you are at processing and observing, the better you’re going to be at making decisions.

Active listening is key to improve your personal and professional relationships.

If you don’t fail, you won’t move forward.

If you want to serve people around you better, ask questions and listen to them.

A great leader cares about the people that have chosen to be part of their journey.

Selfishness is the reason most businesses struggle to create good customer experiences.

Long-term success in business is determined by having a clear understanding of your customers’ values and your team’s values.

Creating a customer-centric business with the purpose of prioritizing people over profits.

The importance of having a healthy balance between freedom and self-control.

Self-control ties into patience and the ability to tell youself no, especially in business and leadership.

Success is not an overnight process, but a result of consistent effort and growth.

Focus on the present, allow your work to become self-sustained before moving on to the next step.