Michael defines what speed means to him and its importance for achieving success in business.

The importance of defining what “great work” means for your business based on your customers’ perspectives and needs.

Momentum is key to figuring out the details as we move forward in life and business.

The importance of gathering customer information to build a successful business.

Incomplete information can lead to misguided solutions in life and business.

The shift towards authenticity in business.

A healthy team has buy in, every individual has a voice within the planning and the building of the business.

Michael reflects on one of the biggest mistakes he made when he started his company.

The difference between management and leadership. Both skill sets are essential for a successful business.

Problem-solving fails in business when we look at a problem from one direction instead of multiple directions.

The dangers of blame shifting vs. finding solutions in business partnerships.

The simplicity of business and its core elements: revenue, expenses, and making people better.